Total Quality Management TQM is a philosophy of counseling driven by the constant attainment of customer extravagance through continuous improvement of all organizational processes, including employee participation, teamwork, and leadership.
on that point are five key principles: -MANAGEMENT COMMITMENT 1) Plan (drive direct) 2) Do (deploy, support, and participate) 3) Check (review) 4) Act (recognize, communicate, revise) -EMPLOYEE EMPOWERMENT 1) Training 2) Suggestive aim 3) Measurement + Recognition 4) faithfulness Teams -FACT BASED DECISION stockpile 1) Sta tistical process control 2) Team oriented nark solving (TOPS) -CONTINOUS IMPROVEMENT 1) Systematic measurement + focus 2) morality Teams 3) Cross-functional process management 4) Attain, maintain, + improve standards -CUSTOMER FOCUS 1) Supplier coalition 2) Service relationship with internal customers 3) Never compromise sapidity of voice 4) Customer driven standards ...If you want to get a expert essay, order it on our website: BestEssayCheap.com
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